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Privacy Policy

Effective Date: August 8, 2026
Last Updated: August 8, 2026

At Dirtbag Plants (accessible from dirtbagplants.com), the privacy of our visitors and customers is one of our main priorities. This Privacy Policy document outlines the types of personal information we collect, how we use it, and how we protect your details when you purchase our plants or interact with our boutique nursery.

1. Information We Collect

When you interact with our website or place an order, we collect certain personal information required to complete your transaction, including:

  • Identity Data: Your first name, last name, and business name (if applicable).
  • Contact Data: Your email address and telephone number (used to coordinate local pickup schedules or provide shipping updates).
  • Delivery & Billing Data: Your billing address, physical shipping address, and chosen checkout fulfillment details (such as local pickup method preferences).
  • Payment Information: Payment data is processed securely through encrypted third-party payment gateways (such as WooCommerce Payments or Stripe). We do not store your credit card details directly on our servers.

2. How We Use Your Information

We utilize your collected personal data to run our daily boutique nursery operations safely and efficiently, specifically to:

  • Process, pack, and fulfill your plant and cultivation orders.
  • Coordinate custom pickup appointments individually via phone or email for customers who select our local pickup fulfillment options.
  • Communicate transactional updates, including order confirmations, invoice records, and shipping notifications.
  • Enhance and troubleshoot website performance, user experience, and overall functionality.

3. Privacy & Logistics Transparency

Dirtbag Plants is a growing boutique nursery operated directly from our private residence and property. To guarantee the privacy and security of our private household:

  • Physical pickup location details and directions are explicitly restricted. They are only disclosed directly to confirmed customers once an individual pickup day and time window has been mutually scheduled.
  • We do not display our private physical residence address publicly anywhere on the storefront to protect household privacy.

4. Data Sharing and Third-Party Services

We do not sell, trade, or rent your personal identification information to external third parties. We share data only with trusted service providers necessary to operate our business, such as:

  • WooCommerce: Our e-commerce engine platform used to process checkout workflows.
  • Shipping & Live Rates Carriers: Specialized logistics integrations (such as USPS Live Rates API connections) required to calculate package rates and generate delivery labels.

5. Cookies and Tracking Technologies

Our website uses standard “cookies” to optimize your e-commerce browsing experience. These cookies store temporary preferences and track your digital shopping cart items so they remain saved as you move through different pages of our shop. You can choose to disable cookies through your individual browser options if preferred.

6. Security of Your Personal Data

The security of your personal data is exceptionally important to us. We implement industry-standard Secure Sockets Layer (SSL) encryption protocols across our entire domain to ensure all sensitive login, checkout, and personal contact fields are fully protected from unauthorized access.

7. Your Data Protection Rights

Depending on your geographical location, you hold specific data rights regarding your personal information, which include:

  • The right to request access to the personal data we store about you.
  • The right to request that we correct any inaccurate or incomplete information.
  • The right to request the deletion or complete removal of your account and personal history from our active records.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect operational changes or new legal regulations. Any revisions will be published immediately on this page with an updated effective date at the top.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us at:

Dirtbag Plants
Mailing Address: PO Box 655, Hagaman, NY 12086
Email Contact: info@dirtbagplants.com
Web Store: dirtbagplants.com

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