At DirtBags, we take immense pride in delivering healthy, vibrant plants directly to your doorstep. To maintain our exceptionally high standards and back up our signature Arrive Alive Guarantee, we closely monitor temperatures across transit routes during the winter months.

Please review our seasonal shipping protocols below to ensure your new green roommates arrive safely:

Standard 48-Hour Order Processing

Under normal, safe weather conditions, all plant orders are hand-picked and shipped out within 48 hours of placement.

Winter Shipping & Temperature Delays

During severe winter stretches, freezing temperatures can make it impossible to ship live plants safely. If extreme cold poses a direct risk to your order, we will hold your package and ship it as soon as weather conditions permit.

• Safety First: Your plants will remain safely in our climate-controlled care until transit paths clear.
• Tracking Updates: You will receive a notification and updated tracking details the moment your order officially ships.

Winter Protection: Shipping Heating Pads

To help combat the chill and safely extend our winter shipping window, we offer specialized shipping heating pads.

• We highly recommend adding a heating pad to your cart if your local temperatures are dipping near or below freezing.
• While these specialized heat packs provide critical warmth during transit, extreme, historic cold drops can still outpace them. In those rare events, we will still hold your shipment until it is completely safe to transit.

Impact on Our Arrive Alive Guarantee

This cautious, weather-dependent approach is exactly how we are able to offer such a strong Arrive Alive Guarantee. By refusing to risk your plants in freezing conditions, we ensure that every specimen arriving at your door is healthy, strong, and ready to thrive.

Thank you for your patience and for supporting a small business that puts plant health first!